[ eBooks ]

BETTER TOGETHER: ALIGNING SALES AND SERVICE WITH THE CUSTOMER EXPERIENCE TO DRIVE GROWTH AND REVENUE
Align Sales and Service with the Customer Experience to Drive Growth and Revenue
GUIDE TO IMPROVE SALES PERFORMANCE
As a sales leader, it’s paramount to identify new growth opportunities to drive sales success. As you improve your overall sales performance, you also drive up your company’s bottom line. 
BACKLASH: AMERICAN CONSUMERS OPPOSE OFFSHORE OUTSOURCING
A recent Zogby International poll found that 71% of Americans believe that outsourcing jobs overseas hurts the U.S. Economy. 62% say the U.S. Government should tax or legislate to stop the job loss. Find out what that means for your business. 
INSIGHT ON CUSTOMER LOSS & RETENTION
At RDI, clients often ask us for help in decreasing customer loss or improving customer retention. Learn how we turn customer retention weaknesses into strengths after 35 years in the customer service business.
DOING THE RIGHT THING: LEADERSHIP DEFINED
The business world is in constant motion. Does your company have defined best practices so your leadership can keep up? Discover how your company's leaders can improve their skills and succeed in the 21st century market.
FOUR STEPS TO LEGENDARY CUSTOMER SERVICE
To become a customer service legend, your company needs to be customer-centric. Secure your organization's long-term health with these effective strategies to enhance each customer's experience.

[ Case Studies ]

PAYMENT PROCESSING MERCHANT SERVICES CASE STUDY
RDI was tasked with a mass lead generation campaign for a client in the payment processing merchant services industry. Learn how we got them the results they were looking for. 
PARTNER DEVELOPMENT CASE STUDY
We are not afraid of challenges. Discover how RDI increased a retail services provider’s dealer base and the usage of their financing program in the medical space. 
FINANCIAL INDUSTRY CASE STUDY
Find out how RDI worked with a client in the financial industry to break down sales barriers so they could increase their market share and expand their regional borders in commercial banking.

[ Pilot Program ]

Generate New Leads. Secure More Appointments. Accelerate Your Sales.

For over three decades, we have been delivering innovative customer experiences that drive sales and increase customer retention for our clients. Let us show you how with our low risk pilot program!

What You'll Get

A proven sales partner who brings best practices and processes from every major industry:

  • A low risk, low cost opportunity to test a readily-deployable, outsourced inside sales team
  • Detailed reporting and analytics that help identify real-time wins, challenges, and competitive intelligence
  • Zero overhead costs. We are responsible for the technology, phone systems, and staff
  • Readily adaptable CRM and prospecting tools
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